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Why it matters for hire fleets

ACT hire car service standards require a driver inspection before use and a defect reporting mechanism. Other jurisdictions and major customers ask for the same in contracts.

The WHS Act applies to a hire vehicle as plant the business provides. A vehicle with an open safety defect should not go out, and the record should show it did not.

Damage and fuel disputes are the cost. A photo set stamped at the moment of check-out and another stamped at return settle most of them without a phone call.

Pool vehicles in a company fleet have the same problem: nobody knows who had the car when the scratch appeared. The trip model records who took it and who brought it back.

Summarised from public sources on 13 October 2026. Not legal advice. Check the current rule with your regulator or adviser.

What gets checked

Check-out

  • Every stop photographed
  • Existing damage marked on the outline
  • Every tyre photographed with its tread and pressure
  • Fuel level in eighths and odometer
  • Hirer and staff member sign

Return

  • Same stops photographed
  • New damage marked on the outline
  • Fuel level in eighths and odometer
  • Warning lights and faults
  • Vehicle status set for the next hire

Fleet

  • Registration, insurance and roadworthy expiry with 30-day warnings
  • Services by distance or date
  • Defects cleared by a named person

A typical pre-start: Hire car check-out walkaround

All starter templates
ItemTypeIf it fails
Front, each corner and rear photographedType: Photo per stopIf it fails: Required
Existing damage marked on the outlineType: Damage markersIf it fails: Recorded
Tyres, all positions: tread and pressureType: Photo per tyreIf it fails: Restricted
Lights and indicatorsType: Pass or failIf it fails: Restricted
Brake pedal firm, brake warning light offType: Pass or failIf it fails: Off road
OdometerType: ReadingIf it fails: Plausibility checked
Fuel levelType: Gauge in eighthsIf it fails: Recorded at both ends
Hirer signs, and the staff member signs the walkaroundType: SignatureIf it fails: Required

Starter templates carry your items in your wording. Readings with limits are left blank for you to set from the manufacturer or your procedure: we never invent a limit.

Fuel

The fuel angle

Fuel level in eighths at check-out and again at return.

Fuel card fills by staff between hires come with a stamped photo or from the card import.

Where staff record trips, a fuel level that drops between the end of one trip and the start of the next raises an alert.

How fuel tracking works
Records

What is kept

  • Check-out and return records per vehicle with a stamped photo set at each end
  • Damage history per vehicle, marker by marker, with before and after photos
  • Fuel level and odometer at each end of every hire
  • Defects with who found them and who cleared them, and the vehicle’s status at each point
  • Expiry dates for registration, insurance and roadworthy, with alerts

Every record is kept while your account is open. Everything exports as PDF or spreadsheet, and the record is yours.

Starter templates

The rules, in plain words

Settle damage from photos, not memory

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